Customer Testimonials

 
Dear Canon, I had given my 17 - 85 IS lens for repair to your Gurgaon Centre. I was thoroughly impressed with the kind of response that I got from your staff, both at the collection point at Bikaji Cama Place as well as from Canon Service, Gurgaon. Thanks for everything.
  Santosh Chandran
New Delhi
25/Jan/2010
 
It is a great privilege, to have support from your end. You have ensured that my faith in Canon stands renewed. It is a big bonus, to have dedicated persons, like you, helping a Canon fan. I am glad, at last, my flash is in good working condition, and has come back to me, and back to working routine.

“I should really appreciate, one specific instance, of Officer Rukmini, from Bangalore, for ensuring that my business does not get affected, and making total efforts, to help me have a standby flash, so that I could carry on with my work, uninterrupted, and in the meantime, the actual flash of mine was put back to working condition. I have to thank her enormously for this timely support.

It is nice on your part, to have helped me in every possible way possible. I thank you once again for everything.

  Mr. Keshavamurthy, Free Lance Photographer
Hyderabad
11/Nov/2009
 
I had raised a concern about a camera I purchased. In spite of it being Diwali time, I have been promptly contacted and was kept informed about the processing of my concern. Representative from customer care Hyderabad met me and resolved the matter. He was courteous, professional and prompt. The matter has since been resolved to my entire satisfaction.

The Customer Care was fast, responsive and surely "Caring". You have one more happy customer.

  Lt Col. VE Manoranjan (Retd.)
Hyderabad
26/Oct/2009
 
Thanks to the team at CCC Pune. They all are very co-operative, considerate and professional. I liked their services; it has got human touch.
Well, once again thanks. I am looking forward to such service centers by Canon.
So...one more addition to list of proud owners of Canon Cameras. (Of course that's me)
  Nitin Takale
Pune
29/Jun/2009
 
I am extremely thankful to Canon for giving me perfect service support. I trust Canon and its management; who really care for their customers.
  Prashant Gujar
New Delhi
06/Feb/2009
 
I had used PowerShot A610 and am very satisfied with it. Now I have bought SX110 IS. I had always been an ardent Cannon admirer and my admiration for Canon has increased with this.
  Srinivas Pendyala
Mysore
09/Jan/2009
 
The customer service orientation and courtesy of the staff at CCC Delhi is fantastic. I have gone there thrice and my customer experience has been very pleasant and memorable each time.
  Sandeep Joshi
New Delhi
02/Dec/2008
 
Canon LBP 2900B works very fine. Printing is done instantly and the clarity is excellent. Congratulations on marketing such a wonderful product.
Thank you.
  Muralidaran Govindraj
Hosur, Tamil Nadu
08/Nov/2008
 
I have recently bought Canon S5 iS Digital camera. I love this camera, good functions & solid features! Very nice camera!
Thank you.
  Ambuj Jain
Indore
30/Oct/2008
 
I had purchased Canon S3 IS a couple of years back. I am extremely satisfied with the camera that has delivered results as promised by the company. I have recommended the same camera to many of my friends and they too have been very happy with the range of Canon cameras. I wish to compliment and congratulate Canon for bringing an excellent range of cameras to the Indian market. Thank you, once again!
  Karunakar Rayker
Mangalore
01/Oct/2008
 
The Cannon Powershot SX 100IS is a master blaster. The moments captured through it speak. A good product optimized for features as well as budget.
  Ritwick Pal
Chandannagore, West Bengal
10/Sep/2008
 
I am a professional photographer and a firm canon loyalist, Canon eats away the competition with its range of cameras and lenses, and I do attribute a lot of my success to Canon.
  Chirag Wakaskar
Mumbai
29/Aug/2008
 
I am very happy with the response by Canon, they replaced my faulty printer. I am happy with the support provided by Canon.
  Sharad Rastogi
New Delhi
17/Jul/2008
 
I am feeling great after purchasing a PowerShot 470 camera. It is really amazing.
  Sanjay
Jamshedpur
20/Jun/2008
 
Canon the name of best quality picture in the world.
  Sohan Singh
Bhatinda
15/Jun/2008
 
I had asked for some information regarding my digital camera and was really surprised with the accurate and timely response by the Canon Call Centre.
  Amit Gundecha
Pune
27/May/2008
 
We just bought a MF-4150 and realised that we bought the best. Thank you Canon.
  Xebec India Tours & Exports Pvt. Ltd.
New Delhi
25/May/2008
 

I am delighted with the customer support provided at Canon. The agility with which by problem was dealt with and resolved leaves me breathless. My special congratulations to all in Canon. Great experience. I own a Canon PowerShot A630 and bought a Canon IXUS75 for my sister and gifted one IXUS 75 to my friend. All are happy with the performance. Hats off to you guys.

  Babu Devasenapati
Coimbatore
07/Apr/2008
 

I just want to thank and compliment the staff of the Canon Care Centre, Chennai. I have certainly never encountered such excellent standards of professionalism, efficiency and customer service in India and seldom anywhere else in the world. In fact I would never have dreamt that I would be compelled to write to a company to pass on thanks and congratulations, however much I like its products. If other businesses in India can even come halfway to approaching such excellent qualities there is a great deal more hope in store than I frequently experience dealing with other companies on a day to day basis.

  David Roe
Chennai
17/Mar/2008
 

I am delighted by the prompt response from M/s Arihant Infotech here in Vadodara. My PowerShot A95 had an issue. Your service centre was prompt in their response. They also attended to and solved my problem on time. My heartiest compliments!

  Yashpal Singh Chauhan
Vadodara
03/Mar/2008
 

Canon digital camera ranges are the best, I am fully satisfied with the performance! I own PowerShot A530, it was available at affordable price, gives high performance and options for easy and smooth shooting of pictures in different conditions.

  Shivam Chaurasia
Allahabad
11/Feb/2008
 

I have always been a Canon fan; today I'm proud of it for two reasons. Firstly, they replaced my 7 year old S200 with a top of the line SD1000 because of a CCD problem and secondly for the best service they provide at the Malleswaram in Bangalore.

  Kishor Kumar
Bangalore
02/Feb/2008
 

I recently visited India and had problems with two cameras. The service provided was impeccable and I was impressed with their speed and professionalism.

  Jennifer Roberts
02/Feb/2008
 

I am delighted beyond words with the swift action taken by the Canon Care Centre team. I am completely satisfied with the service provided.

  Vishwas Deshpande
Vadodara
14/Jan/2008
 

The Cheque scanners are an ideal option for bank desks. They seem good, in size as well as output.

  Srikumar Nagarajan
Mumbai
12/Jan/2008
 

Hats off to the service provided by Canon. I run a multi branded camera showroom in Meerut & I have never had a dissatisfied Canon customer. I give 10/10 marks to Canon service.

  Camyzone - The Ultimate Camera Shoppe
Meerut
12/Jan/2008
 

I am really thankful to Canon for extending necessary co-operation in getting the camcorder repaired & also for issuing the memory card. I think that it has possible because of Canon cares so much for the customers. I am fully satisfied with your service & enjoying use of camcorder.

  Yogesh H. Gole
Baroda
09/Jan/2008
 

Thanks for the lovely gifts provided with the EOS 400D camera, against the Canon Edge Program. The photography handbook is very helpful in refining the photographing techniques.

  S Nagaraj
Bangalore
04/Jan/2008
 

Canon has always delighted me. It is the best camera brand ever.

  Tushar Bhatia
Faridabad
27/Dec/2007
 
Thank you very much for the prompt response and attention. Such importance given to customers, goes a long way in enhancing the product and the company's image in the eyes of the customers. Please keep it up.
  Adesh Daga
Chennai
26/Dec/2007
 

I appreciate your help, with this type of support, customers really feel delighted.

  Umang Pandya
Bangalore
24/Dec/2007
 
My very first interaction with your after sales service delivery has been very pleasant. Thanks and all the best .
  Diptiranjan Pati
Bangalore
05/Dec/2007
 
I am really impressed and I "greatly appreciate" response given by everyone I contacted in Canon.This speaks of the very high services offerred by Canon India .
  Himanshu Kapil
NOIDA
05/Nov/2007
 
I must say that the response from Canon was excellent, as is the quality of Canon Digicam that I have prurchased. Canon has proved that they have excellent quality of after sales service practice even for small issues. I got immediate attention and calls from your managers and that was really great.Thanks onced again to all of you. I will recommend Canon products to my family members too.
  Jalpan Dilipkumar Pota
Tata Consultancy Services, Mumbai

02/Nov/2007
 
I am extremely happy with the way all concerned staff at Canon have helped me sort out the matter in such a short time. Its nice to know that Canon takes good care of its customers. The very short period in which I have received a positive response from you all at Canon is well appreciated & is very heart warming. Thanking you all once again for everything.
  D. Hariharan
23/Oct/2007
 
Thank you so much for the quick response. I am very happy as a Canon customer.
  Arsha B
Kottayam, Kerala
17/Oct/2007
 
This to thank you for taking up my case sympathetically and for arranging replacement of the printer toner cartridge.
  Dr. Deepak Dewan
SGPGIMS, Lucknow
16/Oct/2007
 
Last week, I received a new S51S as an upgrade to my S1 IS camera, just in time for my sons naming ceremony. I had been a very satisfied Canon customer since long . And to add to this faith my brand loyalty further increased when last year Canon signed on my "God" Sachin Tendulkar. Sachin being the epitome of dedication, commitment and determination, I was sure that even Canon will live upto these qualities. And they not only lived upto these with this free upgrade initiative, but they also proved that they are committed towards their existing customers. This is the hallmark of a truly dedicated company.
  Hemachandra
Electronics City, Bangalore

12/Oct/2007
 
Many thanks for your kind cooperation and timely support.
  S Prabhakaran
Sri Aurobindo Ashram, Pondicherry
30/Sep/2007
 
Thank you for an immediate response.I was actually not expecting such a quick reply. I have received the camera now and it has been repaired to my satisfaction. I must compliment you for promptly contacting me. In fact, Canon has again won me over as a customer.
  Intikhab Alam Siddiqui
Vizag, Vishakhapatnam
24/Sep/2007
 
Thanks to you for helping to get my charger replaced. And yes! your camera is very good and gives excellent results. Again thanks to you all for the help.
  Dr Shantanu Chatterjee
Lucknow
24/Sep/2007
 
Apart from my grateful thanks I am also impressed by your sense of corporate efficiency, business ethics and a remarkable display of customer care.
  T Ranganathan
Victoria Layout, Bangalore
22/Sep/2007
 
It is a pleasure to use Canon equipment, which I enjoy from a camera since 1970 and to the latest laser printer. I am very thankful to you for helping me with using the "double sided printing" option of my Canon printer. I am really grateful. I appreciate your concern towards a customer.
  S Ramakrishnan
Brindavan St. Extn., Chennai
20/Sep/2007
 
I am extremely impressed with your customer service. My special thanks go to your Regional Channel Service Manager - South, Mr. Baiju N for his dedicated involvement with retail customers like me. The follow ups he made with me were incredible.
  John Kingsly
Electronic City, Bangalore
11 /Sep/2007