CUSTOMER TESTIMONIALS



CUSTOMER TESTIMONIALS

"CANON" it’s the word that much fascinates me. Your products are the best in the world.
Anil Kumar
Machilipatnam
26/Apr/2012
I can hardly find the words to say how excited I am about your incredible customer service / repair response to my repair needs. Just when it seemed as though everything in my life is breaking down, I finally got the relief I needed from a real, live conversation on the telephone with a person with a generous attitude of human compassion. There is no price you can put on replaying a time frame of your life that will always take you back to a moment with a meaning of either winning, achieving success, accomplishments or best of all.

Thank you so much for your outstanding customer relations efforts and making my needs seem as important to you as they are to me. I'm very grateful. The best professional and courteous service I ever received. Thank you very much for your excellent service.
Deepak Bhardwaj
New Delhi
04/Apr/2012
I have purchased one no. Canon 550D SLR today from your showroom at Ascendas Mall.I am very happy about my experience in dealing with your staff in the showroom, especially Mr. Raghu. Though my questions were numerous, he patiently explained & cleared all my doubts. Once I purchased, he again explained the features to my satisfaction.
V Balasubramanian
Bangalore
21/Mar/2012
I would like to thank Mr AnkitGoel for this excellent support without bothering about his holiday / health. I salute his patience & technical expertise.
Arun Kumar
New Delhi
20/Mar/2012
I really thank Canon company for such nice customer services, I will tell about my incident to everyone & always ask them to buy Canon products not just because of excellent product but also for remarkable customer services.
Thank you Canon.
Dr.AmitRastogi
Lucknow
26/Feb/2012
I am extremely impressed with your quick response and timely support
Saurabh Gupta
New Delhi
06/Feb/2012
It was a pleasant shock to experience the speed at which you responded to my e-mail query.Many times I have contacted various service personnel via e-mail and toll free numbers of various consumer products and from my past experience, Canon's response to my query was indeed real fast, efficient and productive.Thank you for your delightful service.
Samuel C Sathianathan
Chennai
09/Jan/2012
Appreciate the quick and efficient customer service!
Aneesh Bhasin
Ghaziabad
02/Jan/2012
Canon is always delighting us. It is been wonderful journey with Canon Family. Things We like in Canon - products with unique technology and high quality, quick settlement of schemes grievances and importance given to channel, company’s strong ethics and policies.
Kanchan Films P Ltd
Andhra Pradesh
21/Dec/2011
I am highly delighted to let you know that I am extremely satisfied by the quality of service canon master service center in Kolkata has provided me . The efficiency to which they have worked is far beyond my expectations and today i feel proud to be owner of Canon DSLRs and a hard core Canon fan. I would also like to state that the kind of hospitality they have shown is quite gracious and humble. Thank You Canon and its Master Service Center Kolkata for providing me such a brilliant support.
Bulan Chakraborty
West Bengal
17/Dec/2011
Thank you Canon India, for the prompt support in resolving the issue with my printer cartridges. I can assure you of my continued patronage in the years to come.
Robin C Cooper
Mumbai
01/Nov/2011
I am really grateful for your esteemed executives prompt response to my complaint and appreciate your early action into the matter and hope that same tempo will be maintained to solve consumer’s complaints on priority basis. Once again thanks a lot for redressesal of my grievances.
Rajesh Arora
Rohtak
06/Oct/2011
A special thanks to you for getting us the Camera (S-90), it is really a good one. Recently I was out for a month for US trip, we could shoot in any type of light. Even in the dark areas it capture the video without flash and when we watch the video it is same as we have seen from our eyes.
Rashmi Bhatia
Gurgaon
23/Aug/2011
Thank you very much for your continued persuasions in resolving the problem. When I went to your office the executive had attended to my complaint immediately and the machine is already in working condition. Within an half an hour's time we were able to come out. I am fully satisfied with your service.
Venkat
Hyderabad
22/Jul/2011
Canon has indeed lived up to its reputation on customer delight.
Ruchin Pandey
Bangalore
08/May/2011
I have purchased a digital camera of your company. Infact my Big brother gifted it to me recently... it is just fabulous...i also took a lot of snaps through it in my Final Year Gathering...it is wonderful...and gives a lot of happiness...also the schemes are very good...we Won a Bat with SACHIN TENDULKARs signature....i am really thankful to Canon for their fabulous products.
Pooja
Amravati
21/Feb/2011
I am a user of SX 210 which is an awesome discovery. Recently I went to a friend's marriage where I was taking pictures along with photographer who came for taking pictures of the marriage with SLR, he got amazed of the colour accent and colour swap options. He said it's a live Adobe you are carrying with you. Also he got surprised by its clarity an zoom of 14X. He added it's so compact and easy to carry such a awesome device. I really felt so happy to be a customer of Canon.
Robin K S
Coimbatore
26/Jan/2011
I am really happy with the level of service extended by the service team and must admit that the experience in interacting with your team was delightful.
Debidatta Patnaik
Hyderabad
30/Oct/2010
Photo Shoot as one can naturally assume is a very tiring and long session for most children. This was our understanding as well when we went to Canon Image Lounge in Atria Mall yesterday (28th July) for photo shoot of my 6 months old daughter. This assumption/understanding as people may call it was actually hyperbole for us. No doubt that you need patience but our experience at this showroom turned out to be a very pleasant and heartwarming and for this full credit goes to to Sachin Kamble, Rajesh Kamath, Lalit Shetty and Deepak. I would say this is a fantastic team who has patience, understands professionalism and team who is ready to put in all efforts.
Thank you guys for making our session comfortable because when it comes to our daughter we would generally want everything perfect and that is what we felt when we were there.
Naitik and Meeta
Mumbai
29/July/2010
Your approach shows that you truly are a world class company who care for the customers. Thank you once again for your very prompt response. I wish all other companies take a lesson from you on what is called 'Customer Service". You have made me a customer for a life time.
Rahul Bhan
Faridabad
12/July/2010
I just wanted to thank you for your prompt reply and assisting me on the phone today. I never had a such wonderful experience with the customer service you guys provided. My query was answered and I am happy to be a Canon Customer.
Sameer Saleem
Bangalore
11/May/2010
Just wanted to tell the guys over at Canon that I love your new advertisement. It shows the easy usability of the camera and the awesome quality of pictures. I am totally sold. Cheers.
Akshay Bakhru
Bangalore
07/May/2010
I thank you for your quick response and spontaneous help without which I wouldn't have been able to register the product. Thank you once again and your help is very well appreciated.
Col KV Nair
Bangalore
03/May/2010
Dear Canon, I had given my 17 - 85 IS lens for repair to your Gurgaon Centre. I was thoroughly impressed with the kind of response that I got from your staff, both at the collection point at Bikaji Cama Place as well as from Canon Service, Gurgaon. Thanks for everything.
Santosh Chandran
New Delhi
25/Jan/2010
It is a great privilege, to have support from your end. You have ensured that my faith in Canon stands renewed. It is a big bonus, to have dedicated persons, like you, helping a Canon fan. I am glad, at last, my flash is in good working condition, and has come back to me, and back to working routine.

“I should really appreciate, one specific instance, of Officer Rukmini, from Bangalore, for ensuring that my business does not get affected, and making total efforts, to help me have a standby flash, so that I could carry on with my work, uninterrupted, and in the meantime, the actual flash of mine was put back to working condition. I have to thank her enormously for this timely support.

It is nice on your part, to have helped me in every possible way possible. I thank you once again for everything.

Mr. Keshavamurthy, Free Lance Photographer
Hyderabad
11/Nov/2009
I had raised a concern about a camera I purchased. In spite of it being Diwali time, I have been promptly contacted and was kept informed about the processing of my concern. Representative from customer care Hyderabad met me and resolved the matter. He was courteous, professional and prompt. The matter has since been resolved to my entire satisfaction.

The Customer Care was fast, responsive and surely "Caring". You have one more happy customer.

Lt Col. VE Manoranjan (Retd.)
Hyderabad
26/Oct/2009
Thanks to the team at CCC Pune. They all are very co-operative, considerate and professional. I liked their services; it has got human touch.
Well, once again thanks. I am looking forward to such service centers by Canon.
So...one more addition to list of proud owners of Canon Cameras. (Of course that's me)
Nitin Takale
Pune
29/Jun/2009
I am extremely thankful to Canon for giving me perfect service support. I trust Canon and its management; who really care for their customers.
Prashant Gujar
New Delhi
06/Feb/2009
I had used PowerShot A610 and am very satisfied with it. Now I have bought SX110 IS. I had always been an ardent Cannon admirer and my admiration for Canon has increased with this.
Srinivas Pendyala
Mysore
09/Jan/2009
The customer service orientation and courtesy of the staff at CCC Delhi is fantastic. I have gone there thrice and my customer experience has been very pleasant and memorable each time.
Sandeep Joshi
New Delhi
02/Dec/2008
Canon LBP 2900B works very fine. Printing is done instantly and the clarity is excellent. Congratulations on marketing such a wonderful product.
Thank you.
Muralidaran Govindraj
Hosur, Tamil Nadu
08/Nov/2008
I have recently bought Canon S5 iS Digital camera. I love this camera, good functions & solid features! Very nice camera!
Thank you.
Ambuj Jain
Indore
30/Oct/2008
I had purchased Canon S3 IS a couple of years back. I am extremely satisfied with the camera that has delivered results as promised by the company. I have recommended the same camera to many of my friends and they too have been very happy with the range of Canon cameras. I wish to compliment and congratulate Canon for bringing an excellent range of cameras to the Indian market. Thank you, once again!
Karunakar Rayker
Mangalore
01/Oct/2008
The Cannon Powershot SX 100IS is a master blaster. The moments captured through it speak. A good product optimized for features as well as budget.
Ritwick Pal
Chandannagore, West Bengal
10/Sep/2008
I am a professional photographer and a firm canon loyalist, Canon eats away the competition with its range of cameras and lenses, and I do attribute a lot of my success to Canon.
Chirag Wakaskar
Mumbai
29/Aug/2008
I am very happy with the response by Canon, they replaced my faulty printer. I am happy with the support provided by Canon.
Sharad Rastogi
New Delhi
17/Jul/2008
I am feeling great after purchasing a PowerShot 470 camera. It is really amazing.
Sanjay
Jamshedpur
20/Jun/2008
Canon the name of best quality picture in the world.
Sohan Singh
Bhatinda
15/Jun/2008
I had asked for some information regarding my digital camera and was really surprised with the accurate and timely response by the Canon Call Centre.
Amit Gundecha
Pune
27/May/2008
We just bought a MF-4150 and realised that we bought the best. Thank you Canon.
Xebec India Tours & Exports Pvt. Ltd.
New Delhi
25/May/2008

I am delighted with the customer support provided at Canon. The agility with which by problem was dealt with and resolved leaves me breathless. My special congratulations to all in Canon. Great experience. I own a Canon PowerShot A630 and bought a Canon IXUS75 for my sister and gifted one IXUS 75 to my friend. All are happy with the performance. Hats off to you guys.

Babu Devasenapati
Coimbatore
07/Apr/2008

I just want to thank and compliment the staff of the Canon Care Centre, Chennai. I have certainly never encountered such excellent standards of professionalism, efficiency and customer service in India and seldom anywhere else in the world. In fact I would never have dreamt that I would be compelled to write to a company to pass on thanks and congratulations, however much I like its products. If other businesses in India can even come halfway to approaching such excellent qualities there is a great deal more hope in store than I frequently experience dealing with other companies on a day to day basis.

David Roe
Chennai
17/Mar/2008

I am delighted by the prompt response from M/s Arihant Infotech here in Vadodara. My PowerShot A95 had an issue. Your service centre was prompt in their response. They also attended to and solved my problem on time. My heartiest compliments!

Yashpal Singh Chauhan
Vadodara
03/Mar/2008

Canon digital camera ranges are the best, I am fully satisfied with the performance! I own PowerShot A530, it was available at affordable price, gives high performance and options for easy and smooth shooting of pictures in different conditions.

Shivam Chaurasia
Allahabad
11/Feb/2008

I have always been a Canon fan; today I'm proud of it for two reasons. Firstly, they replaced my 7 year old S200 with a top of the line SD1000 because of a CCD problem and secondly for the best service they provide at the Malleswaram in Bangalore.

Kishor Kumar
Bangalore
02/Feb/2008

I recently visited India and had problems with two cameras. The service provided was impeccable and I was impressed with their speed and professionalism.

Jennifer Roberts
02/Feb/2008

I am delighted beyond words with the swift action taken by the Canon Care Centre team. I am completely satisfied with the service provided.

Vishwas Deshpande
Vadodara
14/Jan/2008

The Cheque scanners are an ideal option for bank desks. They seem good, in size as well as output.

Srikumar Nagarajan
Mumbai
12/Jan/2008

Hats off to the service provided by Canon. I run a multi branded camera showroom in Meerut & I have never had a dissatisfied Canon customer. I give 10/10 marks to Canon service.

Camyzone - The Ultimate Camera Shoppe
Meerut
12/Jan/2008

I am really thankful to Canon for extending necessary co-operation in getting the camcorder repaired & also for issuing the memory card. I think that it has possible because of Canon cares so much for the customers. I am fully satisfied with your service & enjoying use of camcorder.

Yogesh H. Gole
Baroda
09/Jan/2008

Thanks for the lovely gifts provided with the EOS 400D camera, against the Canon Edge Program. The photography handbook is very helpful in refining the photographing techniques.

S Nagaraj
Bangalore
04/Jan/2008

Canon has always delighted me. It is the best camera brand ever.

Tushar Bhatia
Faridabad
27/Dec/2007
Thank you very much for the prompt response and attention. Such importance given to customers, goes a long way in enhancing the product and the company's image in the eyes of the customers. Please keep it up.
Adesh Daga
Chennai
26/Dec/2007

I appreciate your help, with this type of support, customers really feel delighted.

Umang Pandya
Bangalore
24/Dec/2007
My very first interaction with your after sales service delivery has been very pleasant. Thanks and all the best .
Diptiranjan Pati
Bangalore
05/Dec/2007
I am really impressed and I "greatly appreciate" response given by everyone I contacted in Canon.This speaks of the very high services offerred by Canon India .
Himanshu Kapil
NOIDA
05/Nov/2007
I must say that the response from Canon was excellent, as is the quality of Canon Digicam that I have prurchased. Canon has proved that they have excellent quality of after sales service practice even for small issues. I got immediate attention and calls from your managers and that was really great.Thanks onced again to all of you. I will recommend Canon products to my family members too.
Jalpan Dilipkumar Pota
Tata Consultancy Services, Mumbai

02/Nov/2007
I am extremely happy with the way all concerned staff at Canon have helped me sort out the matter in such a short time. Its nice to know that Canon takes good care of its customers. The very short period in which I have received a positive response from you all at Canon is well appreciated & is very heart warming. Thanking you all once again for everything.
D. Hariharan
23/Oct/2007
Thank you so much for the quick response. I am very happy as a Canon customer.
Arsha B
Kottayam, Kerala
17/Oct/2007
This to thank you for taking up my case sympathetically and for arranging replacement of the printer toner cartridge.
Dr. Deepak Dewan
SGPGIMS, Lucknow
16/Oct/2007
Last week, I received a new S51S as an upgrade to my S1 IS camera, just in time for my sons naming ceremony. I had been a very satisfied Canon customer since long . And to add to this faith my brand loyalty further increased when last year Canon signed on my "God" Sachin Tendulkar. Sachin being the epitome of dedication, commitment and determination, I was sure that even Canon will live upto these qualities. And they not only lived upto these with this free upgrade initiative, but they also proved that they are committed towards their existing customers. This is the hallmark of a truly dedicated company.
Hemachandra
Electronics City, Bangalore

12/Oct/2007
Many thanks for your kind cooperation and timely support.
S Prabhakaran
Sri Aurobindo Ashram, Pondicherry
30/Sep/2007
Thank you for an immediate response.I was actually not expecting such a quick reply. I have received the camera now and it has been repaired to my satisfaction. I must compliment you for promptly contacting me. In fact, Canon has again won me over as a customer.
Intikhab Alam Siddiqui
Vizag, Vishakhapatnam
24/Sep/2007
Thanks to you for helping to get my charger replaced. And yes! your camera is very good and gives excellent results. Again thanks to you all for the help.
Dr Shantanu Chatterjee
Lucknow
24/Sep/2007
Apart from my grateful thanks I am also impressed by your sense of corporate efficiency, business ethics and a remarkable display of customer care.
T Ranganathan
Victoria Layout, Bangalore
22/Sep/2007
It is a pleasure to use Canon equipment, which I enjoy from a camera since 1970 and to the latest laser printer. I am very thankful to you for helping me with using the "double sided printing" option of my Canon printer. I am really grateful. I appreciate your concern towards a customer.
S Ramakrishnan
Brindavan St. Extn., Chennai
20/Sep/2007
I am extremely impressed with your customer service. My special thanks go to your Regional Channel Service Manager - South, Mr. Baiju N for his dedicated involvement with retail customers like me. The follow ups he made with me were incredible.
John Kingsly
Electronic City, Bangalore
11 /Sep/2007